Issue of the residence card

Should I submit an application?

If you have received a decision granting a temporary residence permit, you do not need to apply for a residence card , because the residence card is issued ex officio after the temporary residence permit is granted and is valid for the period for which the permit was granted.

You will also receive a residence card from the office after receiving the decision to grant:

•    permanent residence permit and is valid for a period of 10 years from the date of its issue;
•    long-term EU resident's residence permit and is valid for a period of 5 years from the date of its issue;
•    residence permit for humanitarian reasons and is valid for a period of 2 years from the date of its issue.

Address on the residence card

The card will be printed after submitting proof of payment and after providing current confirmation of registration for a temporary stay lasting more than 2 months.

Residence card fees

Fee rate for applications submitted from July 29, 2022:

The fee for issuing the card is PLN 100.

The reduced fee is 50 PLN

Fee rate for applications submitted by July 29, 2022

The fee for issuing the card is PLN 50.

The reduced fee is PLN 25 

You can benefit from the relief if you are:

•    a student
•    a secondary school student
•    a minor child under 16 years of age
•    in a difficult financial situation
•    
You can also pay for your card traditionally by depositing the appropriate amount into our account:

Opole Voivodeship Office
45-081 Opole, ul. Piastowska 14
Account number:  22 1010 1401 0006 9322 3100 0000 

The fee does not apply to residence cards:

- for Belarusian citizens who have received a temporary residence permit for humanitarian reasons in connection with their D21 visa,

- for UK citizens who have received a temporary residence permit for employees posted by a foreign employer to the territory of the Republic of Poland.

How long will I wait?
The residence card will be issued approximately one month after submitting proof of payment and confirmation of registration. If you hold a permanent residence permit based on the Pole's Card, the residence card will be printed upon return of the Pole's Card .

What should I know?

Read our guide

 

You collect your residence card in person at  the Foreigners' Service Center of the Opole Voivodeship Office, room 56. A residence card issued to a minor over 13 years of age must be present when collecting it. If the residence card was issued to a minor who is under 13 years of age by the date of collection, the card must be collected by their legal representative or guardian.

Book an appointment to collect your card via the website  https://bezkolejki.eu/ouw

If you make a reservation online, please arrive 10 minutes in advance at your chosen time to collect your ticket from the Ticket Machine.

To collect your residence card, please bring a valid travel document and your previous residence card, if issued. 

Check if your card is ready for collection by calling the following number:
 77 4524 305,
 

Address on the residence card

The card printout is ordered after submitting the proof of payment and after providing the current confirmation of registration for a temporary stay lasting over 2 months.

If you do not submit confirmation of registration within 14 days from the date of receipt of the decision to grant a temporary residence permit, your residence card will not have a residence address.

You can also make a statement if you want to have the address on the card.

How long is the waiting time?

The residence card will be issued approximately 1 month from the submission of proof of payment and confirmation of registration/or declaration of lack of address on the card. If you have a permanent residence permit due to a Pole's Card, a printout of the residence card will be ordered after returning the Pole's Card.

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FAQ

What to do if I want my PESEL number to appear on the residence card?

Provide a certificate confirming your PESEL number to the Office during the proceedings.

I cannot collect the card now - until when do I have time to collect the card?

You can collect the card at any time throughout its period of validity. Remember that it is in your interest to receive it as soon as possible. The residence card, during its validity, confirms your identity in Poland and entitles, together with a travel document, to repeatedly cross the border...

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The residence card has been stolen / lost. What to do?

Within 3 days of losing the document, notify the governor who issued your residence card. Also report the theft/loss of the card at the nearest Police Station. To obtain a new card, submit an application for...

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A foreigner picked up the residence card and after some time he noticed an error on it. Where to report it, how to apply, whether the Office will issue a new card and who will cover the cost of the printout?

Such information should be reported to the Office: in person at the information desk, by telephone through the helpline or by a letter by post. You should describe what the error is. If we have made a mistake, we will order a new card, and you will not have to pay for it. However, if the error...

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I have a residence card for humanitarian reasons issued by the Border Guard for 2 years. Can I apply for another card at the Governor’s Office / can I apply for a card exchange at the Governor’s Office. Which authority is competent?

You submit the application for the issue / replacement of the residence card to the Head of the Border Guard unit or the Head of Border Guard station competent for your place of stay.